Privacy policy
Introduction
Block Agency (“we,” “us,” or “our”) operates the website https://blockagency.co. This Privacy Policy outlines how we collect, use, disclose, and protect the information of our clients, website visitors, and other stakeholders worldwide.
Information we collect
Personal information
When you contact us, subscribe to our services, or fill out forms, we may collect:
- Full name
- Email address
- Phone number
- Company name and details
- Billing information
- Other information voluntarily provided by you
Non-personal information
We automatically collect non-personal data including:
- Browser type
- IP address
- Device information
- Geographic location
- Website usage patterns via analytics tools
How we use your information
We use your personal information to:
- Respond to inquiries and provide customer support
- Deliver our services including UI/UX design, web development, and copywriting
- Manage billing, subscriptions, and financial transactions
- Communicate updates, newsletters, or promotional content, with your consent
Non-personal data helps us:
- Improve our website experience and usability
- Analyze performance and traffic
- Enhance our marketing efforts
Sharing your information
We do not sell, trade, or rent your personal information. We may share your data with:
- Trusted third-party service providers necessary for business operations (e.g., payment processors, hosting services)
- Legal authorities when required by law, regulation, or legal process
International data transfer
As an international agency serving clients globally, your data may be processed or stored in countries other than your own, including the United States and the European Union. We ensure that appropriate safeguards are in place to protect your data.
Security
We implement industry-standard security measures, such as SSL encryption, regular backups, restricted access, and other technical safeguards, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage method is 100% secure, so absolute security cannot be guaranteed.
Cookies and tracking technologies
We use cookies and similar tracking technologies to enhance user experience and analyze website traffic, including technical, analytical, and advertising cookies. You can control cookies via your browser settings; however, disabling cookies may affect your experience on our site.
Third-party links
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices and recommend reviewing their privacy policies before providing personal data.
Children’s privacy
Our services are not directed toward individuals under the age of 16. We do not knowingly collect or store personal information from children.
Compliance with GDPR (European residents)
Block Agency fully complies with the General Data Protection Regulation (GDPR). European users have specific rights under this regulation, including accessing, rectifying, or erasing their personal data, restricting processing, and objecting to processing. To exercise these rights, please contact us at hey@blockagency.co.
California consumer privacy act (CCPA)
If you are a California resident, you have the right under the CCPA to request access to, correction, or deletion of your personal data. You can also request to opt-out from the sale or sharing of your information. Please contact us via email (hey@blockagency.co) to exercise your rights under CCPA.
Data retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We regularly review our data retention practices and delete personal data that is no longer needed.
Marketing and communication preferences
You can manage your marketing and communication preferences by following the unsubscribe instructions provided in each promotional email or by contacting us directly at hey@blockagency.co.
User responsibility
You are responsible for ensuring the accuracy and truthfulness of the information you provide to us.
Changes of ownership
In case of acquisition, merger, or transfer of ownership, your personal data may be transferred to a new owner or entity, subject to the same privacy protections outlined in this policy.
Your rights
You have the right to:
- Access and request copies of your personal data
- Correct or update your personal data
- Request deletion of your personal data
- Withdraw consent for data processing where applicable
To exercise these rights, please contact us at hey@blockagency.co.
Changes to this Privacy policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and significant changes will be communicated directly via email or prominently on our website.
Contact information
For questions, requests, or concerns regarding this Privacy Policy, please contact us:
Block Agency
Email: hey@blockagency.co
Website: https://blockagency.co