Terms of service
Acceptance of terms
By accessing and using the services provided by Block Agency (“we,” “us,” or “our”), you agree to be bound by these Terms of service. Please read these terms carefully before using our website or subscribing to our services.
Scope of services
Block Agency provides professional services, including but not limited to:
- UI/UX design
- Website and web application development (primarily using WordPress)
- Copywriting services
We reserve the right to modify, add, or discontinue any services at our discretion.
Client responsibilities
As a client, you agree to:
- Provide accurate and timely information, materials, and feedback required for project completion.
- Ensure you have the rights or licenses necessary for content you provide to us.
- Review and approve milestones and deliverables within agreed timelines.
Payments and billing
Payments for our subscription plans or one-time projects must be made according to the terms provided in your invoice or subscription agreement. Late payments may result in delayed project timelines or suspension of services.
Refund policy
Due to the nature of our services, refunds are provided solely at our discretion. Any concerns or disputes must be communicated promptly, and we will aim to resolve issues amicably.
Intellectual property
Unless otherwise agreed in writing, Block Agency retains the intellectual property rights of all design concepts, mockups, prototypes, and developed assets until full payment is received. Upon full payment, ownership rights transfer to the client, unless otherwise specified.
Confidentiality
We treat all information shared by clients as confidential and will not disclose such information to third parties without your consent, except when legally required or necessary to fulfill our services.
Limitation of liability
Block Agency is not liable for indirect, incidental, consequential, or punitive damages arising out of or related to our services, including but not limited to lost profits, business interruption, or loss of data.
Our maximum liability under these terms shall be limited to the total fees paid by you for the specific service that resulted in the liability claim.
Indemnification
You agree to indemnify, defend, and hold Block Agency harmless from any claims, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from your use of our services or any breach of these terms.
Termination
Either party may terminate the relationship or service agreement by providing written notice as outlined in your subscription agreement or contract. Upon termination, you agree to pay for all services rendered up to the termination date.
Force majeure
Block Agency is not liable for delays or failures in performance resulting from circumstances beyond our control, including natural disasters, pandemics, wars, strikes, or disruptions in essential services.
Third-party tools
Block Agency uses third-party tools, plugins, APIs, and integrations to deliver our services. We are not responsible for the functionality, updates, or support of these third-party services and tools.
Dispute resolution
Any disputes arising from these Terms of service will initially be resolved through good-faith negotiations between both parties. If negotiations fail, both parties agree to settle disputes via binding arbitration under the rules of an international arbitration association.
Severability
If any provision of these terms is found invalid or unenforceable, that provision shall be removed, and the remaining terms will remain fully effective.
Warranty disclaimer
Our services are provided “as-is” without explicit warranties or guarantees of specific results, performance, conversions, or other business outcomes. We aim to deliver high-quality professional services but cannot guarantee specific business results.
Governing law
These Terms of service shall be governed by and construed in accordance with applicable international laws, without regard to conflicts of law principles.
Changes to these terms
We reserve the right to modify these Terms of service at any time. Updates will be published on this page, and significant changes will be communicated directly to clients.
Contact information
For any questions or concerns regarding these Terms of service, please contact us:
Block Agency
Email: hey@blockagency.co
Website: https://blockagency.co